Public Speaking - Nonverbal Skills You Need to Create Positive Connections and Cash Flow

Public speaking is one of the most powerful ways to market your business and build a subscriber list. Anyone can give a good presentation with a little practice and by following the right formula. What makes a good presentation great is focusing on not only your language and content, but also on your nonverbal messages as well.

Essentially, nonverbal communication is anything that communicates meaning and a message that is not the words you choose. Depending on the source you consult, there are anywhere between 10 and 15 different forms of nonverbal communication. Because you only have 10 seconds to make a first impression, all forms of nonverbal communication are important. However, when we are working on developing a skill - any skill - it's best to focus on three main areas at a time. When we're talking about doing a face-to-face presentation, to any size group, the three forms of nonverbal communication you want to focus on are paralanguage (also known as vocalics), kinesics, and occulesics.

1. Your Voice, known as Paralanguage, is anything that comes out of your mouth that is not the words you choose. Focus on your tone of voice, volume, rate, pitch, and "sound effects" (think of an audible sigh, for example). When presenting to any size group you want to sound comfortable and confident about your topic, which will lead to increased credibility and ultimately increased sales for you. Avoiding "ums" and "ahs" will go a long way to showing your comfort with discussing your topic. When using your paralanguage effectively, people will see you as the expert you are and be much more willing to work with you as a result.

Public Speaking - Nonverbal Skills You Need to Create Positive Connections and Cash Flow

2. Your Body, known as Kinesics, is what is commonly known as body language and gestures. Focus on how you stand or sit, what you do with your hands and feet, and your body positioning relative to your audience. Keep your arms open and unfolded. When you're only meeting with one or two people, try a rapport-building technique known as"mirroring," where your body and gestures emulate those of your listeners. If they are sitting forward in their chairs, you should be sitting forward in your chair, too. Communication research has proven people are attracted to those most like them. Using this mirroring technique will send one more subconscious signal that you are like your listeners, and they will feel much more comfortable with you. When people are comfortable with you, they are more likely to do business with you.

3. Your Eyes, known as Occulesics, is communicating with your eyes. Simply stated, you absolutely must make comfortable and consistent eye contact with your audience for them to trust you. Don't look at the papers on the desk in front of you. Don't look over their heads or at the floor. Look your audience members, each one of them if possible, in the eye and smile. As with the other two forms of nonverbal communication, making eye contact will go toward building your credibility. Although most of us know people who try to deceive others while making good eye contact, on the whole we still get the general sense that if someone is looking us in the eye, s/he is honest. And showing your honesty is one quick way to more cash flow.

Because there are many forms of nonverbal communication functioning simultaneously, it's nearly impossible to think about controlling each one as they occur. However, careful attention to your voice, your body language and your eye contact will put you in the position you want to be in with your clients and prospects. You'll be seen as credible, trustworthy, and likeable - all the attributes you need to get more business and increase your cash flow.

Public Speaking - Nonverbal Skills You Need to Create Positive Connections and Cash Flow
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And now I invite you to learn all the ways you can communicate your credibility and get more business as a result. Pick up your free e-course at: http://www.communicationtransformation.com/creating-credibility-ecourse.html

If you'd like to know more about putting together a speech to market your business, visit [http://www.CashInOnSpeaking.com] In this Signature Speech Home Study Program I show you the exact formula I use to get 90-100% conversion rates every time I speak. It's a simple step-by-step process. Plug in your info and you're set!

Not sure if you're coming across as confident? People are attracted to confidence. Learn how at: http://www.CommunicatingWithConfidence.com

Felicia J. Slattery, M.A., M.Ad.Ed., is a communication consultant, speaker & coach with more than a decade of experience teaching effective communication skills for massive success.

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Public Speaking - Here's an Example of a Speech Outlined With the Talk Template

Organizing your presentation logically and coherently not only helps the audience understand your ideas and follow along easier, but it also helps you stay on track and remember your points. Here is a sample speech outline to help you understand how all the elements of a template work together -- note how some of the outline just uses key words or phrases. This is ideally how a speech should be drafted, so the speaker can speak naturally and conversationally from the key points and not have to read the speech!

How to be a Great Listener

INTRODUCTION

Public Speaking - Here's an Example of a Speech Outlined With the Talk Template

I. Hook (using a quote):

The ancient Greek philosopher Epictetus said, "Nature has given to men one tongue, but two ears, that we may hear from others twice as much as we speak." If all of use practiced this formula, it's amazing how much better our work and personal lives would be.

II. Reason to Listen:

Good listeners not only hear what's being said -- which means they receive information and can appropriately react to it -- but they are also masters of a powerful skill because they are able to fulfill two very basic human needs-to be heard and to be understood. When you let other people feel like they've been heard and understood, it opens doors, bridges differences, reduces conflict, and creates loyalty and trust. Being a good listener improves your work performance, productivity, and especially your ability to get along with other people. There is no doubt it will help you in both your professional and personal life.

BODY

I. Road Map:

Today I want to introduce you to the concept of "Active Listening" and how three simple steps, which I've captured with the acronym "ear" -- E.A.R. -- can help you improve your listening skills.

II. Definition...

A. What good listening is not...

- Marginal
- Evaluative

B. What active listening is... definition...

III. E: Engage the Speaker

A. Define: show the speaker that you're paying attention.
B. Examples of how to do it: looking him in the eye, nodding occasionally, showing appropriate facial expressions like a smile for good news or concern for distressing news, giving vocal signals such as: "mm-hmm," "yes," "really?," "I see," etc. An important tip: keep in mind that total silence does not imply listening.

IV. A: Actually hear what's being said

A. Define: pay attention and process the information.
B. How to do it:

- Concentrate on what the speaker is saying.
- Think about what the speaker means.
- Try to look at it from the speaker's perspective.
- Identify the speaker's key points.
- Recognize what emotion might be behind the words.
- Observe nonverbal cues.
- Take notes to help you capture the essence.
- Repeat key ideas to yourself to stay on track.

V. R: Respond appropriately

A. Define: Instead of saying, "Yes, but...," you let the other party know you've heard and understood him.
B. This step effectively wields the power of listening. Three forms:

1. Paraphrase- repeat the gist of the message

* So what you're saying is...

* If I understand you correctly...

2. Probe - ask questions for more information and to gain understanding

* Why do you say that?

* How do you think that will work?

3. Reflect- let speaker know you understand how he or she feels

* You must be so proud.

* How frustrating that must have been for you.

CONCLUSION

I. Summary:

You can see the importance and the value of being a good listener because there's not much else that makes any of us feel more important or more validated or more cared about than being listened to. It is easy if you work actively on the three steps I've shared with you-Engage, Actually hear, and Respond.

II. Open the floor for questions...

Now before I close, are there any questions

III. Closing:

In closing, I'd just like to invoke the words of Peter Drucker, one of the country's most respected authorities on management. He once said: "Too many executives think they are wonderful with people because they have the ability to speak well. What they fail to realize is that being wonderful with people means being able to listen well."
If you start practicing these steps today, you'll become a better listener and people will think you're wonderful!

Public Speaking - Here's an Example of a Speech Outlined With the Talk Template
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Barbara Busey, president of the training firm Presentation Dynamics, has been a professional speaker, trainer and author since 1990. She does training and speaking on the "dynamics" of how people "present" themselves, is the author of the book, "Stand Out When You Stand Up," and is the creator of The Compelling Speaker, a unique presentation skills training program that combines advance audio CD instruction with a hands-on, ultra participative workshop. She now offers the Compelling Speaker Certification, a turnkey system -- complete with training content & technique, business strategies, and marketing guidelines -- that positions communicators to make a living training other business professionals to become more compelling speakers. Go to Compelling Speaker Certification to see her video, listen to her audio, and learn when the next Certification training is.

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Public Speaking: Learning to Talk With Confidence

Whether you're preparing a best man's speech or presenting your winning business idea to potential investors, you will want to portray self confidence. But your mind might be swimming with doubts: will you freeze up and look a fool? Is your speech going to finish too early or will you waffle on while your audience cast bored glances at their watches? Will your jokes meet with a deadly silence?

Confidence in public speaking is an elusive thing to pin down, but there are a number of things you can do to enhance your chances of delivering a killer speech.

Do your homework

Public Speaking: Learning to Talk With Confidence

To speak with self confidence you need to have confidence in your knowledge about the topic. While this is less important in a wedding speech than, say, a presentation to the board, it is important to carry out the necessary research.

If you need to sell a business idea, know your figures backwards. If you're talking about a topic, try to guess what questions your audience might ask; prepare some model answers in response. If there's any aspect of your presentation that you're likely to be unsure of on the night, ensure you know how to field a query on it - even if it is to admit you don't have an answer.

Don't plan to fail

There is a great quotation, often attributed to Ben Franklin, which says: 'If you fail to plan, you plan to fail.' In the context of public speaking, this means you need to organize your presentation - and yes, that does mean on paper! It is a rare skill to deliver a great speech 'off the bat', and I have a hunch that most so-called 'spontaneous' speeches are actually finely crafted.

By taking the time to organize your speech, you will feel less pressurized; less pressure equals more control - and more self confidence. A big part of planning, especially in formal presentations, is ensuring your speech fits into its allotted time slot.

Employ humour - with care

I've left this one to last because it's not for everyone. Do you have the ability to be naturally funny? Do people genuinely laugh at your jokes? If the answer is no, or you're unsure, you may want to steer clear of the gags. Otherwise, working in a laugh or two: a funny anecdote, a joke or a pun, can liven up any speech. There is no better boost to confidence than having your audience rolling around in their seats. Be warned though, failed humour can dent your self confidence instead.

Other tips

Anxiety is about fight or flight. If you get an attack, move around a bit to discharge the impulse and regain confidence. Don't pace; try to walk slowly and confidently, taking care not to pull out your mic lead or trip over your note-stand.

Using well-placed visual props, such as photos, slides or even text handouts is a great way of taking the attention off you for a moment and giving you time to regain composure and self confidence. Don't forget that props should be used to support and enhance a presentation - not replace it!

And finally - practice!

Utilise the help of a supportive partner or friend to rehearse your delivery. Not only will you benefit from increased confidence on the day, you will have the chance to receive some valuable feedback. Were your jokes funny? Was your material engaging? Did you talk fluently and with variation in tone or were you monotonous? Did the presentation finish on time?

Master the above and you will find yourself speaking with self confidence, no matter what the occasion.

Public Speaking: Learning to Talk With Confidence
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Sajith is a certified NLP Master Practitioner and a certified Master Hypnotist.

For more information and resources on Self Development, join us on http://www.selfdevelopmentthoughts.com
You can find powerful articles on Self Improvement, Hypnosis, and NLP plus a number of other Free Resources to help you in your Self Development journey

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The 4 Different Types of Connectives Used in Good Public Speaking

Good public speaking skills involve more than presenting informative or persuasive material to an audience in an engaging, uplifting manner. It requires the use of connectives to keep your presentation or speech organized as well as unified. Better than a verbal tic, such as 'um' or 'ah,' by employing good connectives in your speech, you will also make it easier for your listeners to both follow what you are saying and remember more of what you are saying.

The 4 types of connectives include:

1. Signposts

The 4 Different Types of Connectives Used in Good Public Speaking

Without a doubt, one of the most popular forms of connectives are signposts. The signpost refers to very brief statements that tell your audience where you are in your speech. They can be numbers - the 1st idea, the 2nd idea, etc.; they can be questions which offer good audience interaction; and, they can be phrases that underscore important points in your message.

Example: The most important thing I want you to gain from my presentation is that breathing with the support of your diaphragm will not only end vocal abuse but it will also mean a more confident, more mature-sounding speaking voice.

In the above statement, I have reiterated what I want my audience to remember but I have also let them know that I have come to the end of my development. While those words are not my concluding statement, they have paved the way for my conclusion.

2. Transitions

Transitions are words or phrases that mark the end of one thought or idea and move the speaker into another thought or idea by including material from the previous statement into the new one.

Example: Now that we have seen that the habitual voice can be affected by vocal abuse, allow me to explain how the situation can be reversed.

In the above sentence, the words in bold mark the transition, reinforcing my previous statements and paving the way for the new statement.

3. Internal Previews

Similar to the transition and often including a transition, the internal preview is found in the development of the speech or presentation and includes what is coming up in greater detail than the transition. The preview is in bold.

Example: Now that we have seen that the habitual voice can be affected by vocal abuse, the remedy is quite simple. Learn to breathe with the support of your diaphragm and allow your chests to power your voice.

Including the original transition, the internal preview consists of the statement which follows in bold.

4. Internal Summaries

Found also in the development of the speech or presentation, the internal summary is the opposite of the internal preview because it lists ever so briefly what has already been stated. These summaries are important because they reinforce what has already been said, making it easier for your audience to follow your message.

Example: In essence, by learning to breathe properly, finding the optimum pitch of your speaking voice, and allowing your chest to do the work, you will eliminate vocal abuse forever.

The above sentence summarizes succinctly what may have been discussed for the last 10, 20 or even 40 minutes of your delivery.

Using any and all of the above connectives in your delivery are very effective means of keeping your audience's attention as well as keeping your talk organized. Use them and your listeners will remember more of what you have said.

The 4 Different Types of Connectives Used in Good Public Speaking
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Nancy Daniels is a voice specialist and president of Voice Dynamic. Working privately and corporately, she launched Voicing It! in April of 2006, the only video training course on voice improvement and presentation skills. You can watch clips from her DVD on her website, before & after takes of her clients as well as download more information on the speaking voice and the control of nervousness in public speaking. To see what voice training can do for you, visit http://www.voicedynamic.com

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Why Are Communication Skills Important?

Communication is the heart of every organisation. Everything you do in the workplace results from communication. Therefore good reading, writing, speaking and listening skills are essential if tasks are going to be completed and goals achieved. As you develop your career you will find various reasons why successful communication skills are important to you, for example:

1. To secure an interview.

You will need good communication skills to make sure your application letter is read and acted upon.

Why Are Communication Skills Important?

2. To get the job.

You will need to communicate well during your interview if you are to sell yourself and get the job you want.

3. To do your job well.

You will need to request information, discuss problems, give instructions, work in teams, interact with colleagues and clients. If you are to achieve co-operation and effective teamwork, good human relations skills are essential. Also, as the workplace is also becoming more global, there are many factors to consider if you are to communicate well in such a diverse environment.

4. To advance in your career.

Employers want staff who can think for themselves, use initiative and solve problems, staff who are interested in the long-term success of the company. If you are to be seen as a valued member of the organisation, it is important not just to be able to do your job well, but also to communicate your thoughts on how the processes and products or services can be improved.

Benefits of effective communication

The most successful organisations understand that if they are to be successful in today's business world, good communication at all levels is essential. Here is a useful mnemonic to remember the benefits you and your organisation can achieve from effective communication:

Stronger decision-making and problem-solving

Upturn in productivity

Convincing and compelling corporate materials

Clearer, more streamlined work flow

Enhanced professional image

Sound business relationships

Successful response ensured

Remember: Today's workplace is constantly changing, so learning more about effective communication will help us all adapt to our changing environments.

Why Are Communication Skills Important?
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Shirley Taylor is a popular trainer and author of many successful books on communication and business writing skills. Shirley lives in Singapore and conducts popular workshops on business writing, communication skills and e-mail writing. Visit http://www.shirleytaylortraining.com and receive five complimentary special reports in the Seven Steps to Success series. Check out Shirley's books at http://www.stsuccessskills.com.

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